Terms and Conditions
Welcome to iTree. iTree and its affiliates provide their services to you subject to the following conditions. If you visit or shop at iTree, you accept these conditions. Please read them carefully. In addition, when you use any current or future iTree service or visit or purchase from any business affiliated with iTree, whether or not included in the iTree website, you also will be subject to the guidelines and conditions applicable to such service or business.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of iTree or its content suppliers. The compilation of all content on this site is the exclusive property of iTree. All software used on this site is the property of iTree or its software suppliers.
Risk of loss
All items purchased from iTree are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
All of iTree orders are shipped door-to-door from our warehouse in Bangalore, India to your provided shipping address via Delhivery Logistics Pvt Ltd. Processing the order normally takes 2 working days and then Shipping normally takes 4-6 working days.
Shipping destinations offered by iTree for delivery will be extended and updated from time to time and listed online.
We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.
Delhivery Logistics Pvt Ltd will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Delhivery Logistics Pvt Ltd Customer Service at their local number and quote your tracking number to trace your package.
Exchanges, Returns and Refunds
There could be certain circumstances beyond our control where you could receive a product that does not work i.e., a product with manufacturing defects. In such unfortunate cases, we request you to go to an Apple Authorized Service Center. You will not be able to return the product once it is shipped.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. iTree and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Except where noted otherwise, the List Price displayed for products on our website in Indian Rupees represents the full price of the product and shipping charges, unless specified otherwise in the Shipping Fees.
With respect to items sold on iTree, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
- If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
- If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
- Please note that this policy applies only to products sold and shipped by iTree
Taxes and Duties
All of iTree orders are shipped from our warehouse in Bangalore, India to your provided shipping address via Delhivery Logistics Pvt Ltd. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with Delhivery Logistics Pvt Ltd to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from Delhivery Logistics Pvt Ltd for import duties and taxes, you will have to pay Delhivery Logistics Pvt Ltd directly at the time of delivery. iTree takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.
Disclaimer of Warranties and Limitation of Liability
This site is provided by iTree on an “as is” and “as available” basis. iTree makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, iTree.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. iTree.in does not warrant that this site, its servers, or e-mail sent from iTree are free of viruses or other harmful components. iTree will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.
To the maximum extent permitted by applicable law, iTree assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.
You agree to defend, indemnify and hold iTree and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.
By visiting iTree, you agree that the laws of India, under the jurisdiction of Coimbatore, Tamil Nadu without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and iTree or its affiliates.
Any dispute relating in any way to your visit to iTree or to products you purchase through iTree shall be submitted to confidential arbitration in Coimbatore, India, except that, to the extent you have in any manner violated or threatened to violate iTree’s intellectual property rights, iTree may seek injunctive or other appropriate relief in any court in India, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.